Novotel Cairns Oasis Resort, Cairns ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

122 Lake Street, Cairns, Australia, 4870

“The hotel's proximity to the Esplanade made exploring the vibrant dining and shopping scene of Cairns a breeze!”view full review

Novotel Cairns Oasis Resort features a lagoon pool with the only swim-up bar in Cairns and family-friendly amenities. This 5-star resort provides easy access to the city's top attractions, including the Esplanade and the Reef Casino.

Rooms & Amenities

The guest rooms at Novotel Cairns Oasis Resort include modern facilities, such as a 55" LCD TV, tea and coffee making amenities, and private balconies. Options range from spacious Deluxe Rooms overlooking Cairns city to Family Suites designed for larger groups, featuring separate living areas and dining tables.

Dining Options

Dining options at the resort include Moku Bar & Grill, where guests can enjoy tropical-inspired meals and drinks by the lagoon pool. In-room dining is also available, offering a range of casual meals to enjoy on private balconies.

Leisure & Business

Leisure activities at Novotel Cairns Oasis Resort encompass relaxing by the lagoon-style pool, enjoying the Moku Beach Club, and partaking in the resort's kids programs designed for family engagement. The property also features modern conference facilities for business events.

Location & Transportation

The resort is conveniently located 900 meters from Cairns Central and within close proximity to landmarks like the Cairns Aquarium and Cairns ZOOM. Public transportation options include bus stations within walking distance, making it easy to explore nearby attractions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard King Room Pool View

2 persons

26 m²

1 King-size bed

Pool view

Shower

Bathtub

room details

Standard King Room

2 persons

26 m²

1 King-size bed

Shower

Bathtub

room details

Standard Room Two Double Beds Pool View

2 persons

26 m²

2 Double beds

Pool view

Shower

Bathtub

room details

Standard Room Two Double Beds

2 persons

26 m²

2 Double beds

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cairns400 m

Airports

Cairns (CNS) 6.9 km

Train

Cairns Central Station700 m

Bus

Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Experience

“During my stay, I indulged in a good meal at the Moku restaurant. I ordered the baby barramundi, and it was one of the freshest and most delicious fish dishes I've ever had. The variety of options available ensured that every meal was both tasty and generous, making it easy to choose where to eat each day.” view full review

Spacious and Comfortable Rooms

“I was pleasantly surprised by the size and cleanliness of the Deluxe King room I stayed in. With a wonderful poolside view, the room was impeccably clean and had a comfortable bed that made my nights very restful. The fully renovated bathroom added a touch of luxury that I truly appreciated.” view full review

Stunning Pool Area

“The pool area was one of the highlights of my stay. It was expansive, providing ample seating and a sandy beach-like section at one end, making it perfect for families and those wanting to relax in the sun. The swim-up bar was a fun touch, allowing me to enjoy cocktails while floating in the water.” view full review

Modern Bathroom Amenities

“I loved the newly renovated bathroom in my room. The fantastic shower provided a refreshing experience after a day of exploring, and the stylish design made it feel very modern. It was equipped well enough to accommodate all my toiletries, ensuring comfort throughout my stay.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's pool
Toys

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Shallow end

Room features

Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

122 Lake Street, Cairns, Australia, 4870

Map view

122 Lake Street, Cairns, Australia, 4870

City landmarks

Market

Rusty's Markets

730 m

Landmark

Green Island

1.0 km

Gallery

Cairns Regional Gallery

610 m

Zoo

Cairns ZOOM and Wildlife Dome

940 m

Landmark

1876 Landing Party

720 m

Garden

Cairns Botanic Gardens

3.5 km

Landmark

Michaelmas Cay

910 m

Landmark

Cairns Marlin Marina

1.2 km

Landmark

Josephine Falls

970 m

Landmark

Cairns Showgrounds

1.3 km

Public Building

Cairns Regional Council

1.7 km

Nearby

71/73-75 Esplanade

Cairns Night Markets

450 m

Museum

The Cairns Museum

490 m

Aquarium

Cairns Aquarium

90 m

Library

Cairns City Library

250 m

Park

Muddy's Playground

530 m

Church

St Monica's Cathedral

200 m

Park

Munro Martin Parklands

310 m

52-54 The Esplanade

Cairns Cenotaph

590 m

Gallery

Samurai Gallery Australia

360 m

Gallery

KickArts Contemporary Arts

320 m

Gallery

Michael Seebeck Gallery

270 m

Gallery

Doongal Aboriginal Art Gallery Cairns

550 m

1/47 Shields St

Bones and Jones

470 m

Shop 4

Underart Gallery

570 m

58 Lake St Suite 3-4

Foot and Body Massage

510 m

Green Arrow Walk

690 m

Mall

Coles Cairns Central

340 m

100 Abbott St

Great Barrier Reef Liveaboard

160 m

Shopping Area

Orchid Plaza

510 m

Restaurants

Elixir Bar

280 m

92 Abbott St

Raw Prawn Seafood Restaurant

480 m

101 The Esplanade

CC's Bar and Grill

280 m

163 Abbott St Ground Floor A

Treasure Court Seafood Restaurant

90 m

6-12 Florence St Cnr Abbott St

Cairns Burger Cafe

250 m

15 Aplin St

Outback Jacks Bar & Grill

350 m

78 Abbott St

Splash Seafood Restaurant

450 m

103 The Esplanade

Cairns RSL Club

320 m

115 The Esplanade Qld

Reviews and Ratings

Feedback from previous guests about their experience.

Sawyer

United Kingdom, February 2025

7.0/10

My stay had its ups and downs. While the location is fantastic and the pool area is a great spot to relax, I faced issues with customer service during check-in, and my room had some maintenance concerns. Overall, the cleanliness and comfort of my stay were good, but the rude interactions left much to be desired.

Rooms

7.0

The room was clean and comfortable, but there were maintenance issues like a leaking shower screen and a noisy bed that made it less enjoyable.

Service

5.0

Customer service was hit or miss. While some staff were friendly, others were rude, especially at check-in, which was disappointing.

Location

9.0

The hotel is well-located, close to numerous restaurants and within walking distance to the esplanade, making it easy to explore the area.

Dining

6.0

While the buffet breakfast had excellent options, my dining experience at the resort was not ideal; the pizza I had was not great.

Facilities

8.0

The pool area was great for relaxation, but it could use more comfortable furniture. I found it well-maintained overall.

Tim

United Kingdom, November 2024

7.4/10

Our stay at the hotel was quite pleasant, especially with the vibrant location close to the marina and the inviting pool area. The rooms were comfortable, though a bit noisy with people coming and going. The breakfast was a real standout, offering a fantastic spread. However, the housekeeping could be improved, and the slow service at the pool bar was a letdown.

Rooms

6.0

The room was clean and overlooked the pool and gardens, but it was a bit noisy due to other guests. We were disappointed to find only one chair for two people, making it uncomfortable for relaxing.

Service

7.0

The staff were friendly and helpful, particularly in the breakfast area. However, the service at the pool bar was slow, which was frustrating.

Location

9.0

The location was fantastic, just a short walk to the marina and central to everything in Cairns. It truly felt like the heart of the city.

Dining

8.0

Breakfast was impressive and offered a great variety that suited all tastes, but other dining options weren't as good, especially the food by the pool.

Facilities

7.0

The pool was a highlight with its swim-up bar, though it wasn't the cleanest at times.

Mia

United Kingdom, October 2024

8.2/10

I had a lovely stay at this hotel, enjoying its great location near many attractions and a beautiful pool. The rooms were clean, but a bit cramped for our family. While the service was accommodating and friendly, the pool area got crowded, making it less enjoyable at times. The dining options were very good, which was a plus, but the morning breakfast rush could be chaotic.

Rooms

7.0

The rooms were clean and cozy but a bit small for our family with two kids. We had a lovely view from our poolside room, but the beds felt a little cramped compared to what we're used to at home.

Service

9.0

The service was commendable, with attentive staff who made us feel welcomed and assisted us with inquiries promptly.

Location

10.0

The hotel is ideally located, within a short walk to many restaurants, the aquarium, and the Esplanade, which made exploring very easy.

Dining

8.0

Dining at the hotel was enjoyable, especially the evening specials at the restaurant, though breakfast crowds were a bit overwhelming at times.

Facilities

7.0

The pool area was inviting, and despite the crowding, it was well-maintained and equipped with nice loungers, although I wish there were more available.

Chris

United Kingdom, October 2024

8.4/10

I had a fantastic time at this resort! The location was perfect, just a short walk from the wharf and nearby shops. The room was clean and had a pool view that enhanced our experience. The service was top-notch, and the dining options offered some great deals. However, the dining experience could use some improvement, particularly in terms of menu clarity and variety.

Rooms

7.0

The room was clean, but a bit small and had some uncomfortable furniture, like a cane chair that wasn't pleasant to sit in.

Service

9.0

The service was attentive and organized, especially with how they managed booking our tours and helping us with any requests.

Location

10.0

The resort is centrally located, making it super easy to get around and access the local attractions.

Dining

7.0

Dining could have been better, especially with clearer menus; sometimes it took a while to get served, but the buffet breakfast was a highlight.

Facilities

9.0

The facilities were excellent, especially the pool area. It was well-kept, and I loved the swim-up bar for late-night swims.

Luke

United Kingdom, September 2024

9.2/10

We were pleasantly surprised by our stay! The hotel's location was perfect, just a short walk to everything we needed, including the wharf and dining options. Our room was lovely, and the pool area was a fantastic feature, especially for late-night swims. However, we experienced some noise from the air conditioning, which was a bit bothersome. Overall, it's a great choice for families and couples alike, with a value for money that can't be beaten.

Rooms

8.0

The room was nice and spacious, with a comfy bed and clean conditions. The air conditioning was a bit noisy at times, though.

Service

9.0

The service was excellent, with staff going out of their way to assist us, like arranging our train and gondola trips to Kuranda seamlessly.

Location

10.0

The location is fantastic, very close to the wharf, restaurants, and shops, making it super convenient for exploring.

Dining

9.0

We enjoyed the buffet breakfast, which offered a variety of delicious options. It's worth pre-paying for the discount.